Refund Policy
Last updated: [05/19/2026]
Thank you for shopping with AVELORA.
We want you to be satisfied with your purchase. Please read our refund policy carefully before placing an order.
Returns
Because AVELORA is a dietary supplement product, we can only accept returns of items that are:
- Unopened
- Unused
- In their original packaging
- Returned within [30] days of delivery
For health and safety reasons, we cannot accept returns of opened or used supplement products.
Non-Returnable Items
We cannot accept returns for:
- Opened bottles
- Used products
- Products with broken seals
- Items damaged due to misuse
- Gift cards, if applicable
- Final sale items, if clearly marked as final sale
Damaged or Incorrect Orders
Please inspect your order when it arrives.
If your item is damaged, defective, or incorrect, contact us within 48 hours of delivery at:
Please include:
- Your order number
- Photos of the product
- Photos of the packaging
- A short explanation of the issue
If approved, we will offer a replacement, store credit, or refund depending on the situation.
Refunds
Once we receive and inspect your return, we will notify you whether your refund is approved.
If approved, your refund will be issued to your original payment method.
Please note that your bank or payment provider may take additional time to process and post the refund.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.
Original shipping costs are non-refundable unless required by law.
Order Cancellations
If you need to cancel an order, contact us as soon as possible at:
We cannot guarantee cancellation once an order has been processed or shipped.
No Medical Guarantee
AVELORA is a dietary supplement. Individual results may vary. We do not guarantee specific hair growth, hair regrowth, or medical results.
Contact
For refund or return questions, contact us at: